27.06.2023 — News
La Redoute Portugal wins Cinco Estrelas award
La Redoute Portugal was taking part in the Cinco Estrelas award for the second time. And for the second year running, it came out on top! The Cinco Estrelas 2023 award, which is very well known in Portugal, guarantees consumers the best shopping experience. This award once again rewards the teams at La Redoute Portugal for their commitment to customers: parabéns a todos!
Nominated in the Fashion and Home e-commerce category, La Redoute took first place on the podium. With an overall score of 77.90%, consumers felt that choice and speed of delivery and after-sales service were important factors when shopping at La Redoute. More than 8 out of 10 customers actively recommend La Redoute in Portugal!
“This award reflects La Redoute’s investment in its customers. Our aim is to forge lasting links and maintain a close relationship with our community of customers.
We have 3 major assets to achieve this. Firstly, we offer Ready-to-Wear and Home Décor collections, which allow everyone to express their own style. Secondly, we use the app to offer a seamless, personalised shopping experience. Finally, we are committed to a number of CSR initiatives.
I would like to thank the team for their contribution to the success of La Redoute in Portugal: well done everyone!” Paulo Pinto – CEO La Redoute Portugal